Roof Warranty Protection
Roof coverage within the basic structural plan is for the repair of leaks to your home’s roof and is not applicable and cannot be used for or towards a roof replacement. This contract covers only the items not specifically listed in your full home inspection report, subject to the terms and conditions herein. This Plan covers all standard residential roof types and applies only to the home itself and excludes all other structures. Coverage includes spot repairs for leaks only. Any item noted in your home inspection, or any future leak resulting from an item noted in your inspection, is not covered. If your inspector noted damage, cracked tiles/damage shingles, leaks, improper installation, or worn materials, it is the responsibility of the homeowner to remedy these conditions regardless of if an opinion is offered regarding “cosmetic” only damage. This Plan will not cover leaks in the specific areas that were called out in the inspection report. This is not a policy of insurance, and as such, consequential damage from a leak is not covered. Damage from outside influence (fire, flood, lightning, hurricane, hail, etc.) is not covered by this plan and should be reported to your homeowner’s insurance company. Repairs necessary as the result of abuse, neglect, or lack of maintenance are not covered by this plan.
Leak repairs shall be covered only when the cause of the leak is normal wear and tear or deterioration. The aggregate limit of this policy is $500.00. The homeowner is responsible for the cost of a roof replacement when needed. This plan was delivered to the homeowner free of charge by their home inspector. The plan is serviced by Summit Warranty Corporation with its principal offices located in Indiana. Any action, including complaints, legal disputes, or compliance requests, shall be made in Hamilton County, in the State of Indiana. This plan is non-transferable. It shall be used only for the benefit of the purchaser of the property as listed on the full home inspection report and only for the subject property of that report. *Plan is only transferable from seller to the buyer with a pre-listing inspection*
CLAIM PROCEDURES:
Go to www.summitwarrantyclaims.com and create a secure account and login credentials. (claims can not be accepted via phone or email) Once your account is created and email verified, claimant will click on “Submit New Claim” and complete all required fields. All claims will require submission of the original full home inspection report (all pages) and a detailed repair estimate breaking out parts, labor as well as cause of the failure determined by a licensed or certified expert. Summit Warranty Corp reserves the right to request up to two additional estimates. The estimate must include contact information for the contractor. You will receive a notification that the claim was successfully submitted.
To check the status of your claim, or to upload documents requested by your claims analyst, log back in to your account, click on that specific claim shown on your dashboard, and review status updates and or comments from the claims team. All claims matching a registered property address will be reviewed in one business day. Once reviewed, your status will change from “Submitted” to one of the following: “Declined” status means your issue falls outside the warranty coverage; claims analyst will leave notes on your claim detailing the reason for no coverage and you will be able to inquire further by replying via your claims portal account. “Incomplete” status means there is missing or incomplete documentation, and you should read the notes left by your claims analyst, then upload the documents through your claim portal. “Inactive” indicates an incomplete claim has been open for a period of 60 days with no action by the claimant; after 60 days, the plan issuer reserves the right to cancel the claim, and a new claim would need to be started by claimant. “Pending Review” means we have received your updated claim information and it is under review. “Approved Pending Payment” means your claims analyst has approved your claim and it is in line for final review and check remittance! “Paid/Closed” means your claim is final and a check has been mailed. Please allow up to 14 days from the date of Paid/Closed status for your check to arrive.
Additional information required to successfully submit your claim:
- Full name, email and phone number of person filing claim
- Full address of the covered property
- A Brief Description of the issue you are having
Administered by:
Inspection Client Care, an Indiana Corporation
13398 Tegler Dr. Suite 120, Box 132, Noblesville, IN 46060
317-824-9444